New Guidance issued on Data Collection of Customers Details.
Last night the Scottish Government updated the current overall sector guidance for tourism and hospitality to include a section on collecting customer contact details.
This updated guidance is for hospitality businesses in Scotland, and sets out key actions and information around the collection of customer data as restrictions relating to the COVID-19 pandemic are eased.
For outdoor hospitality, it will come into effect from 6 July and for indoor hospitality it will come into effect from 15 July. From these dates, hospitality businesses serving customers who remain on the premises while engaging with the business, should gather minimal contact details from customers to support NHS Scotland’s Test and Protect service.
This measure will form part of the national effort to suppress COVID-19, and support the country to return to a more normal way of life.
Resources including posters have been produced to help businesses make their customers aware of this and you can find these under supporting files.
To go directly to the section on collecting customers contact details click here.